With the spread of COVID-19, many employees across Canada have been asked to work from home and practice social distancing. Employers and employees will need to work together to protect the health of employees and clients, and to keep the workplace delivering its essential services.
We know that credit unions in Canada often rely on in-person interactions with co-workers and members, so this shift to working from home can be challenging for many. To help Canadian credit unions smoothly transition to a new work style, Celero has created a three-part blog series on considerations for remote working practices.
As part two of our blog series, Celero has gathered some information that can help your credit union remains secure while working from home.
Cyber security best practices
COVID-19 is a perfect storm for cyber-attacks because organizations are focused on business continuity and protecting their employees and customers. There’s a myriad of communications going out about COVID-19 from government organizations, private businesses and non-profits and people are fearful and looking for answers.
The top ways that malicious actors are delivering cyber-attacks are through phishing, malicious apps, bad domains, insecure endpoints and posing as healthcare, government and financial institutions. Mitigating these threats requires vigilance and a commitment to being cyber resilient. It’s a ripe environment for threat actors to execute attacks with fear tactics disguised amongst authentic COVID-19 communications.
Key security practices for credit unions during this precarious time are:
Remote access practices
Logging off of your VPN daily is also an essential step to keeping your devices secure. Employees should only connect to VPN during business hours rather than having a 24/7 connection. If one device is compromised it provides a secure gateway to enter the network.
It is recommended that employees use a corporate provided secured device to be your primary device. If they must use a home device, make sure it is properly secured and that they only use the device for professional use not personal to avoid any compromises. Celero clients can visit the Celero eStore if to find secure devices for employees.
Beyond logging off VPN, Celero recommends that you shut down your computer at the end of each business day. Some of the benefits of shutting down your computer daily includes:
Using online conferencing tools securely
With an increase in threats (scams, malware, ransomware, phishing attacks) appearing globally, security is top of mind for many in the industry. Additionally, with a shift to a remote workforce there has been a significant uptake in businesses using video conferencing tools. Chief Information Security Officer at Celero, Bently Rolf provided some tips to ensure your video conferencing/meeting tools are more secure.
Next week – in part 3 of this series, we will be focusing on mental health while working from home.
Please reach out to your Celero Account Executive or contact us here if Celero can do anything to help your credit union through these uncertain times.
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Celero is a leading provider of digital technology and integration solutions to credit unions and financial institutions across Canada. Clients trust Celero’s proven track record delivering innovative banking technologies, digital and payment solutions, cloud computing, outsourcing, IT and advisory services.
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