With the spread of COVID-19, many employees across Canada have been asked to work from home and practice social distancing. Employers and employees will need to work together to protect the health of employees and clients, and to keep the workplace delivering its essential services.
We know that credit unions in Canada often rely on in-person interactions with co-workers and members, so this shift to working from home can be challenging for many. To help Canadian credit unions smoothly transition to a new work style, Celero has created a three-part blog series on considerations for remote working practices.
As part one in our blog series, Celero has gathered our internal practices to share with Canadian credit unions.
Celero’s practices for working remotely
Celero has had almost half of its employee base working from home for the past seven years, and with COVID-19, we’ve been able to pivot to almost 100 per cent of our workforce being remote.
Chief People and Culture Officer at Celero, Gerry Cox, says that along the way, we’ve developed some practices that serve us well.
Firstly, Celero has learned it’s important to set expectations for employees. Working from home doesn't change the employee’s day-to-day work or performance expectations; it just means that they’ll be doing it from a different environment.
When employees are working remotely, it becomes an organizational imperative to attract, develop, reward and retain top talent to ensure strategic objectives are achieved requires a higher degree of thought leadership to ensure engagement at all levels. Here are some further ideas that have enabled Celero to have a successful remote workforce:
Staying connected with your colleagues and direct reports while working from home can be very challenging – especially when you are used to working two feet from each other. Here are some techniques that work for Celero:
Considerations for your HR policies
How businesses treat their employees during this unprecedented time is essential to the long-term success of the business. The following HR policies have enabled Celero to balance business priorities with the long-term stamina and health and wellness of employees.
Next week – in part 2 of this series, we will be focusing on enabling employees to work securely at home.
Please reach out to your Celero Account Executive or chat with us on social media, if Celero can do anything to help your credit union through these uncertain times.
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Celero is a leading provider of digital technology and integration solutions to credit unions and financial institutions across Canada. Clients trust Celero’s proven track record delivering innovative banking technologies, digital and payment solutions, cloud computing, outsourcing, IT and advisory services.
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