With the spread of COVID-19, many employees across Canada have been asked to work from home and practice social distancing. Employers and employees have worked together to protect the health of employees and clients, and to keep the workplace delivering its essential services. We know that credit unions in Canada often rely on in-person interactions with co-workers and members, so the shift to working from home can be challenging for many. Now that we are year and a half into the pandemic, Celero wanted to reflect on what we have learned throughout the year while working remotely during Covid-19.
Celero has had almost half of its employee base working from home for the past seven years, and with COVID-19, we’ve been able to pivot to our entire workforce being remote. Firstly, Celero has learned it’s important to set expectations for employees. Working from home doesn't change the employee’s day-to-day work or performance expectations; it just means that they’ll be doing it from a different environment.
To attract and retain top talent, it has become imperative for organizations to offer employees the ability to work from home or provide a hybrid work environment. Here are some further ideas that have enabled Celero to have a successful remote workforce:
Staying connected with your colleagues and direct reports while working from home can be very challenging – especially when you are used to working two feet from each other. Here are some techniques that work for Celero:
How businesses treat their employees during this unprecedented time is essential to the long-term success of the business. The following HR policies have enabled Celero to balance business priorities with the long-term stamina and health and wellness of employees.
Meaningful social connections help protect our mental health. Under these challenging and uncertain circumstances, it is perfectly normal if employees are feeling angry, anxious, lonely, sad or worried. It is important to acknowledge these feelings and the disruptions caused by COVID-19 to our personal and working lives. By encouraging your employees to engage in an open dialogue about our emotional well-being with family members, friends and colleagues, it can help to improve and maintain mental health in uncertain times. Below are some tips from the Government of Canada to help address isolation and loneliness some employees may experience while working from home.
Humans are creatures of habit and routine helps us physically and mentally prepare for our day.
Stress is a fact of daily life and is the result of both the good and bad things that happen. Too much stress can cause serious health concerns, but there are many ways of dealing with stress that can reduce your risk. Symptoms of stress:
Everyone is different so there is not a single way to cope with stress. However, there are a number of approaches you can share with your employees to deal with short and long term stress. How to cope with stress:
Please reach out to your Celero Account Executive or chat with us on social media (LinkedIn, Facebook, Twitter, Instagram), if Celero can do anything to help your credit union through these uncertain times.
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Editors note: this post was originally published in April, 2020, and has been completely revamped for and updated for accuracy.
Celero is a leading provider of digital technology and integration solutions to credit unions and financial institutions across Canada. Clients trust Celero’s proven track record delivering innovative banking technologies, digital and payment solutions, cloud computing, outsourcing, IT and advisory services.
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